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HD Hyundai Construction Equipment Hosts Event to Strengthen Customer Support

2024.04.19



▶ HCE appoints eighty-two best customers as the Honorary Board, providing various benefits from free inspections to product discounts
▶ “We plan to create globally acknowledged machines that well reflect customer voices” 
▶ Domestic annual checkups to be made during winter and summer along with VOC listening to maximize customer satisfaction 

   
HD Hyundai Construction Equipment shared today that it recently held an event inviting its’ top customers to congratulate their long faith and relationship.

The event was held in Ulsan Korea, in which HD Hyundai Construction Equipment appointed eighty two of its best customers on the Honorary Board. President and CEO Choi Chul-gon delivered an appointment plaque and gift in person as a sign of respect and gratitude to the customers.

HD Hyundai Construction Equipment also introduced the company’s vision, new brand identity, and technological prowess of its new products and services to the newly appointed Honorary Board. After, the event was followed by a luncheon, machine factory tour, and shipyard tour.

The Honorary Board is a program that provides various benefits to HD Hyundai Construction Equipment’s best domestic customers based on their contribution to the company including machine purchasing history and product improvement cooperation.

The benefits provided to the Honorary Board include invitations to the Ulsan HD FC Brand day and other cultural, sports events, free machine checkups twice a year, consumables support, and special machine purchase discounts for the board member themselves and their invited customers.

The event was especially meaningful as it was hosted at the new Ulsan Campus’ office building that opened two day ahead. The Ulsan Campus which is currently under construction and scheduled for completion in 2025, is going through advancements such as the introduction of latest production facilities and new line installations to become a global production hub for the company.

“Products acknowledged in the domestic market will also be widely accepted in the global market. We will always listen closely to our customers and learn from them in order to make better products,” said Choi Chul-gon, President and CEO of HD Hyundai Construction Equipment. 

“I am overwhelmed with this opportunity and feel like I am taking an important role for one of Korea’s leading companies. This will be a chance to share with others the great technology and services HD Hyundai Construction Equipment brings quality wise,” said Chae Young-suk, one of the newly appointed Honorary Board members.

Meanwhile, HD Hyundai Construction Equipment is performing various services to improve product quality and customer satisfaction which include regular domestic check-up tours twice a year, every winter and summer, pre-inspections, and VOC listening. <EOD>